Effective Date: February 5, 2026

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Welcome to The Written Haus. By accessing and using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

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Acceptance of Terms

By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

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About Our Products

Handcrafted Nature

All our leather journal covers and select other products are handcrafted with care. Due to the artisanal nature of our work:

• Sizing Variations: Handcrafted leather items may vary slightly in size compared to machine-cut products. Minor variations of up to 2-3mm are normal and reflect the handmade quality of our work.

• Leather Characteristics: We use genuine, natural leather which may contain:

  • Natural grain variations

  • Minor color inconsistencies

  • Small marks, scars, or imperfections inherent to authentic leather

  • Variations in texture and finish

  • Unique patina development over time

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These characteristics are not defects. They are evidence of genuine leather and handcrafted quality. Each piece is unique, and these natural variations add to the character and authenticity of your item.

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• Color Variations: Product colors may vary slightly from what appears on your screen due to monitor settings, lighting in photographs, and natural dye variations in leather.

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By purchasing handcrafted leather products, you acknowledge and accept these natural variations as part of their authentic, artisanal quality.

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Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this age requirement and that all information you provide is accurate and complete.

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Account Registration

You may create an account to facilitate ordering and track your purchases. You are responsible for:

• Maintaining the confidentiality of your account credentials

• All activities that occur under your account

• Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

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Orders and Pricing

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Order Acceptance

All orders are subject to acceptance by The Written Haus. We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability

• Errors in pricing or product information

• Suspected fraud or unauthorized transactions

• Violation of these Terms

If we cancel your order after payment, we will issue a full refund.

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Pricing

All prices are in USD and are subject to change without notice. We strive to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you've placed an order, we will notify you and give you the option to:

• Proceed with the order at the correct price

• Cancel the order for a full refund

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Promotional codes and discounts cannot be combined unless explicitly stated and are subject to specific terms and expiration dates.

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Payment

We accept payment via [list payment methods]. Payment is processed securely through our payment processor. By providing payment information, you confirm that you are authorized to use the payment method.

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Product Descriptions

We make every effort to accurately describe our products. However:

• Product images are for illustration purposes and may not reflect exact colors or proportions

• Descriptions are provided in good faith but may contain inadvertent errors

• Handcrafted items will vary from photos due to their unique nature

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Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and photographs, is the property of The Written Haus or our licensors and is protected by copyright, trademark, and other intellectual property laws.

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You may not:

• Reproduce, distribute, or modify our content without permission

• Use our trademarks or branding without authorization

• Copy or steal our product designs or photographs

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User Conduct

You agree not to:

• Use our website for any unlawful purpose

• Attempt to gain unauthorized access to our systems

• Interfere with the proper functioning of our website

• Upload malicious code or harmful materials

• Engage in fraudulent activity

• Impersonate others or misrepresent your affiliation

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Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

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Limitation of Liability

To the fullest extent permitted by law:

• The Written Haus shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products

• Our total liability shall not exceed the amount you paid for the product in question

• We are not responsible for delays or failures due to circumstances beyond our reasonable control (force majeure)

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We do not warrant that:

• Our website will be uninterrupted or error-free

• Defects will be corrected

• Our website or servers are free of viruses or harmful components

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Indemnification

You agree to indemnify and hold harmless The Written Haus, its owners, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms

• Your use of our products or website

• Your violation of any rights of others

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Refunds and Returns

Please refer to our separate Refund Policy for detailed information about returns, exchanges, and refunds. Due to the handcrafted nature of our products, we have specific policies regarding what constitutes a defect versus natural variation.

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Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes acceptance of the modified Terms.

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Material changes will be indicated by updating the "Effective Date" at the top of this page.

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Governing Law

These Terms and Conditions are governed by the laws of New Jersey, U.S., without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New Jersey.

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Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek a resolution. If we cannot resolve the matter informally, disputes may be subject to:

• Mediation or arbitration (if applicable in your jurisdiction)

• Small claims court

• Other applicable dispute resolution mechanisms

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Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

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Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

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Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and The Written Haus regarding your use of our website and purchase of our products.

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Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: thewrittenhaus@gmail.com

Business Hours: Monday - Friday, 9 AM - 5 PM ET

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Thank you for choosing The Written Haus. We appreciate your business and look forward to providing you with beautiful, handcrafted stationery products.

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Last updated: February 5, 2026