Privacy Policy

Effective Date: February 5, 2026

At The Written Haus, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

Information You Provide to Us

When you place an order, create an account, or contact us, we collect:

Name and contact information (email address, phone number, shipping and billing addresses)
Payment information (processed securely through our payment processor)
Order history and preferences
Communications you send to us

Information Collected Automatically

When you visit our website, we automatically collect:

Browser type and device information
IP address and location data
Pages visited and time spent on our site
Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchases and account
Provide customer support and respond to your inquiries
Improve our products, services, and website experience
Send marketing communications (with your consent)
Prevent fraud and ensure security
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: Shipping carriers, payment processors, and other trusted partners who help us operate our business
Legal compliance: When required by law or to protect our rights and safety
Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Object to or restrict certain processing of your data
Request a copy of your data in a portable format
Withdraw consent where we rely on it

To exercise these rights, please contact us at thewrittenhaus@gmail.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

International Data Transfers

If you are located outside the U.S, please be aware that your information may be transferred to, stored, and processed in the U.S where our servers are located. By using our services, you consent to this transfer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: thewrittenhaus@gmail.com

Last updated: February 5, 2026