Effective Date: February 5, 2026

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At The Written Haus, we believe that everyone should have equal access to beautiful, quality stationery. We are committed to ensuring our website is accessible to all users, including those with disabilities.

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Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible for people with disabilities and more user-friendly for everyone.

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Accessibility Features

Our website includes the following features to enhance accessibility:

• Clear Navigation: Logical page structure and consistent navigation menus

• Keyboard Navigation: Full site functionality available via keyboard

• Alternative Text: Descriptive alt text for images of our products

• Color Contrast: Sufficient contrast ratios between text and background colors

• Resizable Text: Text can be resized up to 200% without loss of functionality

• Form Labels: Clear labels and instructions for all form fields

• Screen Reader Compatibility: Structured content that works with screen reader technology

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Known Limitations

While we work continuously to improve accessibility, some limitations may currently exist:

• Certain product images may require more detailed descriptions

• Some embedded third-party content (such as payment processors) may not be fully accessible

• Older product photographs may have limited alternative text

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We are actively working to address these issues.

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Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: thewrittenhaus@gmail.com
 

We will make every reasonable effort to accommodate your needs and provide alternative access to our products and services.

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Alternative Shopping Options

If you experience difficulty using our website, we offer alternative ways to shop:

• Phone Orders: Call us during business hours and we'll assist you with your order

• Email Orders: Send us your product requests and we'll help process your order

• Custom Assistance: We're happy to provide detailed product information in accessible formats

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Third-Party Content

Some content on our website is provided by third parties (such as payment processors, shipping calculators, or embedded videos). While we choose partners committed to accessibility, we cannot always control their accessibility features.

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Continuous Improvement

Accessibility is an ongoing effort. We regularly:

• Review and test our website for accessibility issues

• Provide accessibility training for our team

• Update our content and features based on user feedback

• Stay informed about evolving accessibility standards and best practices

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Standards and Guidelines

We reference the following standards in our accessibility efforts:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

• Section 508 of the Rehabilitation Act

• Americans with Disabilities Act (ADA) Title III

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Formal Complaints

If you wish to report an accessibility issue or are not satisfied with our response, you may:

1. Contact us using the information above

2. File a complaint with your local consumer protection agency

3. Contact the appropriate regulatory authority in your jurisdiction

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Updates to This Statement

We may update this Accessibility Statement to reflect changes to our website or accessibility practices. The effective date at the top indicates when this statement was last revised.

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We are committed to making our website accessible and user-friendly for everyone. Thank you for bringing any issues to our attention.

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Last updated: February 5, 2026